Privacy Policy for Healing Puzzled Minds

 

Effective Date: 2025

 

Welcome to www.healingpuzzledminds.com. At Healing Puzzled Minds, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By accessing or using our website, you agree to the terms of this Privacy Policy.

 

1. Information We Collect

 

- Personal Information: We may collect personal information such as your name, email address, phone number, and other contact details when you interact with our website, request services, or communicate with us.

 

- Health Information: Given the nature of our services, you may provide health-related information. We ensure this information is handled with the utmost confidentiality and in compliance with relevant laws.

 

- Website Usage Data: We collect non-personal information about your interactions with our website, including IP addresses, browser types, and page views, through cookies and similar technologies.

 

2. How We Use Your Information

 

- Service Provision: To provide and personalize our mental health services to meet your specific needs.

- Communication: To send notifications, updates, and respond to inquiries via email or SMS/Text messaging where you have provided consent.

- Improvement: To analyze website usage and enhance our offerings and website functionality.

- Compliance and Legal: To comply with legal obligations and protect our rights and the rights of others.

 

3. Text Messaging/SMS

 

By providing your phone number, you consent to receive SMS/Text messages from Healing Puzzled Minds. These messages may include appointment reminders, updates, and other information related to our services. You can opt out of receiving SMS messages at any time by contacting us or using the instructions provided in the messages.

 

4. Sharing of Information

 

- Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website and delivering our services.

- Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities.

- Protection of Rights: To enforce our site's policies, protect our rights, privacy, safety, or property, and that of others.

 

5. Data Security

 

We implement a variety of security measures to maintain the safety of your personal and health information. However, no method of transmission over the internet or method of electronic storage is 100% secure.

 

6. Cookies

 

Our website uses cookies to enhance user experience. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser settings. Declining cookies may prevent you from taking full advantage of the website.

 

7. Children’s Privacy

 

Our services are not directed to individuals under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

 

8. Changes to This Policy

 

Healing Puzzled Minds reserves the right to update or change this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

 

9. Contact Us

 

If you have questions regarding this Privacy Policy, please contact us:

 

Phone: (561)768-4880

 

Thank you for trusting Healing Puzzled Minds with your mental health journey. We are committed to safeguarding your information and providing a supportive experience.